An opportunity is available for a Customer Service Expert – Phone Support (LATAM) to support AI development and evaluation projects. There are currently 49 openings available.
Job Responsibilities
- Place and receive phone calls on behalf of customers to complete tasks including reservations, appointment scheduling, and vendor confirmations.
- Engage with businesses and service providers, ensuring clear, professional communication to gather information and fulfill requests.
- Efficiently navigate phone menus, hold queues, and call centers to reach the appropriate contact for each task.
- Document outcomes and important details for every call interaction with accuracy and attention to confidentiality.
- Handle a high volume of short, consecutive calls addressing a variety of customer needs.
- Collaborate with other remote professionals to ensure a consistent, high-quality customer service experience.
- Uphold the highest standards of professionalism and discretion with sensitive customer information.
Compensation: $18 - $28/hr.
Location / Region: Latam remote.
Relevant skills include:
- Phone calls
- English communication
- Customer service
- Captcha
- Scheduling
- Appointment handling
Pamper Me Network provides this concise opportunity summary for discovery. Review the official job listing for complete qualifications, availability, current terms and any additional responsibilities before applying.